Last updated: 30 September 2026
Sevacorp Services Ltd ("Sevacorp", "we", "us") provides home services — including pest control, cleaning, appliance repair, electrical, plumbing, and painting — booked through this app. By creating an account or booking a service, you agree to these terms. You must be at least 18 years old to create an account or book a service on the platform.
Prices shown for residential services are fixed at the time of booking. Commercial/custom bookings are quote-based: the estimate shown at submission is indicative only, and the final price is confirmed by our team before any work begins. A booking is confirmed once payment is completed (for fixed-price services) or once you accept a quoted price (for commercial services).
You may cancel or reschedule a booking from the app before a technician has been dispatched. Once a technician has started travelling to your location, cancellations may not be eligible for a full refund. Refunds for eligible cancellations are processed to the original payment method via Razorpay within 5–7 business days.
Select services carry a re-service guarantee: if the treated pest returns within the guarantee window, we will send a technician to re-treat the affected area at no extra cost. Guarantee windows vary by service (currently up to 90 days for Cockroach and Bed Bug Control, 30 days for Rodent Control) and are shown in the app at the time of booking. Mosquito Control is excluded from this guarantee, since it is a flying pest that can re-enter from neighbouring properties regardless of treatment quality. The guarantee covers spot re-treatment of the affected area only, not a full-property re-treatment, and requires photo evidence of the recurrence submitted through the app.
You can pay online in the app, or at the end of your visit by scanning a UPI QR code shown on the technician’s phone or in cash. Online and UPI payments are processed securely through Razorpay; each QR code is for the exact amount due, can be used only once, and expires after a few minutes. Cash must be paid only to the SevaCorp technician assigned to your job, who records it in our system. We do not store your card, UPI, or bank account details on our servers. Prices are in Indian Rupees and inclusive of applicable taxes unless stated otherwise. Once a residential or office visit is completed and paid, we send your invoice on WhatsApp and/or email.
When our technician reaches your address, you receive a one-time start code (in the app, or on WhatsApp/email if you don’t use the app). Work begins only after you share this code with the technician at your door — please don’t share it before they arrive. If you ask for the code to be sent to a different mobile number, you confirm that number belongs to you or someone you authorise.
Recurring service contracts are either residential/office (paid at each visit, invoice sent after the visit) or commercial (billed by a consolidated invoice for a month or another agreed period, payable as per the terms printed on that invoice). A GST invoice is issued on request; you are responsible for giving us the correct GSTIN and billing name. The terms printed on your contract invoices apply in addition to these terms, and prevail where they differ. On request we provide a service record listing every visit in a period.
By booking with us or giving us your mobile number, you agree to receive messages about your service on WhatsApp — for example booking and visit confirmations, “technician on the way” and “work started/completed” updates, start codes, invoices, and a request to rate your visit. We may also occasionally send offers; reply STOP at any time to stop offers (you will still receive messages about bookings you have with us), and START to receive them again. Your use of WhatsApp is also subject to WhatsApp’s own terms.
Replies to messages you send us on WhatsApp may be generated by an automated AI assistant. It uses our current price list and your booking details, but it can make mistakes. A booking made through chat is a request: it is confirmed only once our team confirms it with you, and the price confirmed by our team applies. You can ask to speak to a person at any time. Please don’t share passwords, card numbers, or other sensitive information in chat.
We may from time to time offer promotional or referral codes redeemable for a discount on a booking ("Credits"). Unless stated otherwise for a specific code: Credits are personal to your account and may not be sold, transferred, or posted publicly; Credits have no cash value and cannot be exchanged for cash; Credits may carry a minimum booking value, a usage limit, and/or an expiry date, shown at the time of redemption; and we may withhold or reverse a Credit, at our discretion, where we reasonably believe it was obtained or used fraudulently or in error.
You may submit ratings, reviews, photos, or other content through the app ("Your Content"). You confirm that Your Content is honest and accurate, and that you have the right to share it. You grant us a non-exclusive, royalty-free licence to display and use Your Content on the app and our website, and in our marketing, for the purpose of showcasing our services. We may remove Your Content at our discretion if it is false, abusive, or otherwise violates these terms.
Our technicians are Sevacorp employees. We ask that you treat them with courtesy and provide a safe, appropriate environment for them to work in, and we do not tolerate discrimination or abuse directed at them on any basis. A technician may decline to continue a job, and we may suspend or terminate your account, if you behave towards them in a manner that is abusive, discriminatory, or otherwise unsafe.
Sevacorp technicians use pest control products in line with manufacturer guidelines and applicable safety regulations. We are not liable for pre-existing structural, electrical, or plumbing issues uncovered during a service, or for outcomes affected by conditions outside our control (e.g. adjoining properties, weather, standing water). Our liability for any claim relating to a booking is limited to the amount paid for that booking.
When you sign off a job (on the technician’s phone), you are asked to tick a consent box. By ticking it you confirm the following, which also applies to every booking and service contract. The app shows this text in English, Hindi, Marathi, Gujarati, Kannada and Telugu; the English text prevails if the wording differs.
You may delete your account at any time from Account → Settings. We may suspend or terminate accounts that misuse the platform, provide fraudulent information, or abuse our technicians or staff.
These terms are governed by the laws of India. Any dispute arising out of these terms or your use of the Services shall first be attempted to be resolved by mutual discussion. If it cannot be resolved this way within 30 days, it shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, seated in Pune, Maharashtra, before a sole arbitrator mutually appointed by the parties (or, failing agreement, appointed as provided under that Act). The arbitration shall be conducted in English, and each party shall bear its own costs. Subject to this arbitration agreement, the courts in Pune, Maharashtra shall have exclusive jurisdiction over any matter not covered by it.
For a complaint about how we handle your personal data, see the Grievance Officer section of our Privacy Policy. For any other complaint about these terms or the Services, email info@sevacorp.in — we will acknowledge your complaint and work to resolve it within 30 days.
We may update these terms from time to time. Continued use of the app after changes take effect constitutes acceptance of the revised terms.
If any provision of these terms is found unenforceable, the remaining provisions continue to apply. You may not transfer or assign your account or rights under these terms without our consent; we may assign our rights under these terms to an affiliate or a successor of our business. These terms are solely between you and us — no other person has any right to enforce them. We are not liable for any failure or delay in providing the Services caused by circumstances beyond our reasonable control (e.g. natural disaster, strike, government action, network/utility failure).
Sevacorp Services Ltd
Phone: +91 95031 02301
Email: info@sevacorp.in